Hospitality Group Training Policies

Language Literacy and Numeracy Policy

Hospitality Group Training (HGT) recognises that some students may require more language, literacy and numeracy support than others and will ensure their needs are supported throughout their training program

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Code of Conduct / Ethics

Hospitality Group Training (HGT) undertakes to ensure that all employees, agents and representatives are familiar with and comply with the Code of Conduct Ethics.

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Complaints and Appeals Policy - Students and Clients

The purpose of this policy is to ensure that Hospitality Group Training (HGT) has clear and transparent complaint and appeal processes for students and clients.

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Recognition of Prior Learning (RPL) Policy

Hospitality Group Training recognises that knowledge, skills and competencies can be gained in a variety of ways; through formal education as well as training, workplace experience or general life experience. 

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Traineeship Trainees Fees Policy

The purpose of this policy is to outline fees payable, including concessions and exemptions for Traineeship Training Fees. 

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