Some of the qualities you will need to succeed in the hospitality industry include:

• a genuine interest in the industry
• good communication and 'people' skills
• ability to use your own initiative
• ability to work as part of a team
• willingness to work long hours, including shift work
• physical fitness

"Great hospitality is the result of sacrifices, dedication and perseverance. Young people need to approach their work as a passion, not just a function".

Harry Ferrante
Simon's Seafood Restaurant
President, Restaurant and Catering Industry Association of Western Australia