
HGT has a team of industry experts available to help take your business to the next level.
- HGT can carry out an in-depth training needs analysis of your business. This provides the basis to develop a training plan for your organisation that addresses key areas for improvement.
- A good performance review system is essential for a business to grow and improve staff retention. HGT can review existing systems, develop new ones and help to implement an effective performance review system through training your managers and supervisors on how to carry out successful performance reviews with staff.
- Individual training plans give employees a clear message about what training and personal development they are to complete over a 6 or 12 month period. HGT can develop an effective method for compiling individual training plans and help to embed the process within the organisation.
- Mystery shoppers can provide genuine insight into the day to day operations of an organisation. Key outcomes can include areas for improvement with staff behaviours, staff skills and knowledge, business processes and procedures, product quality, environment and surroundings. The findings can then be dovetailed into any development of business plans and training plans.
- The HGT team has a wealth of experience is able to offer a wide range business development advice to the hospitality sector. With backgrounds in hospitality environments including 5 star hotels, large scale contract catering, local hotel and restaurant experience and global experience such as hospitality in Dubai, China, Germany, South Africa and the United Kingdom, we believe that the collective experience of our people is added value you just can’t buy.